What is an escape room?

An escape room is a physical adventure game in which players solve a series of puzzles and riddles using clues, hints and strategy to complete the objectives at hand. Players are given a set time limit to unveil the secret plot which is hidden within the rooms.

How long does each room take?

You will be in the room no more than one hour for each experience that you’ve booked. Please arrive  15 minutes prior to your reservation time for checkin and instructions.

The timer starts right on the booking time.

How much does it cost?

The cost is $30 per person in each room. Bookings can only be done through reservation, with no walk-ins allowed. Please refer to our Booking page to reserve a room and time.

How do I book a private room?

Unless booking all slots in a room, you may be placed together with other players. If you want to ensure a private experience, please reserve all 10 room slots at the time of booking.

Do however consider that playing with other people is a chance to meet new people and to make new friends.

When should we arrive?

Please arrive approximately 15 minutes prior to your reservation time. This time is used to sign in and debrief before the game starts. If you do not arrive 15 minutes early, your game time may be cut short!

What if I didn’t arrive 15 minutes early?

Game time starts on the listed booking time, whether you are there or not. Please plan to arrive 15 minutes early to ensure you are ready when the game starts.

Refunds are not offered to groups who miss their booking times.

How do I reschedule or cancel a booking?

A booking can only be rescheduled or canceled 48 hours prior to the booking time. If you’re past this time, you unfortunately will not be able to cancel your booking.

To cancel or reschedule a booking, please call us at (925) 321-0545.

Can we leave without solving the room?

Of course. The main room entrance door will always remain unlocked, and players can leave at any time for a break, restroom or whatever reason. Do be advised that the timer will continue running whether you are in the room or not.